The website Consumerist.com is usually a sad place, chock full of horror stories about people trapped in customer service nightmares with Comcast, Sprint, or WaMu. In fact, it’s downright depressing, and reading the site every day might lead you to think that customer service not only doesn’t exist in America any more, it’s actually morphed into some kind of Kafkaesque nightmare.
Occasionally, however, they’ll run a funny story… like this one about a guy named David Ng that bought a “Banzai Wild Waves Water Park” for his kids. It sure looks like fun on the box… but the reality is quite different. On the box three kids are enjoying the inflatable pool, but the final product looks as though it could barely fit the little boy in the picture:
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