Season 4, episode 5
Aired: July 24, 2009 on BBC1
Sam has arranged for Meredith Sutton, a team-building expert, to visit the hotel during what is traditionally a slow week. However, unbeknownst to everyone else in the hotel, Juliet has just signed up Babylon to host a convention for the “Captain Stranger Appreciation Society”, a group of fans of a cheesy 1970s sci-fi TV series.
At first, no one seems to take the “team building” exercises very seriously, least of all Juliet. This causes friction between her and Sam, who feels that her flippant attitude about it makes both of them look bad in front of the staff.
Meanwhile, Ben finds a homeless man that’s apparently been living in Hotel Babylon for weeks now. He tries to throw the man out of the hotel, but recognizes his voice: he is apparently Martin Armstrong, a man who once hosted a popular children’s television news show back in the 70s. Ben doesn’t have the heart to throw him out, so he sets him up in a vacant room. Unfortunately, Martin is caught by Juliet, who was exhausted and went to the supposedly vacant room to take a nap. She too almost throws Martin out, but she also recognizes his voice as the “man from the telly”. She “hires” him to record new voice prompts for the hotel’s phone system and elevators, and “pays” him by cleaning him up, buying him a £1000 suit, and arranging a job interview with a contact she has.